Hotel Policies

General info and cancellations

IF THERE ARE ANY QUESTIONS CONCERNING OUR POLICIES PLEASE CONTACT US PRIOR TO CHECK IN.

RESERVATION POLICIES:

  • Check in 3:00 p.m. & check out 12:00a.m. (est). Early or late check in/out at no extra cost if it can be accommodated. If you plan to arrive after 8:00 p.m., please let us know in advance.  Call Sharon at 864-784-2974
  • Reservations for a specific date mean that on the dates requested, we agree to hold the accommodations for you and turn down other requests for the same room(s). Therefore, a date change is considered a cancellation and cancellation policies apply.
  • Cancellations made 2 weeks or less prior to the arrival date will be charged for the full amount of the stay as will no-shows.
  • We accept: cash, checks, travelers checks, Visa, Mastercard, Discover.
  • All room prices accommodate 2 guests per suite. Additional guest fee is $25 per person/per night.
  • A rollaway bed is available for an additional $25 fee.
  • All prices subject to tax and gratuity and subject to change.

ROOM POLICIES:

  • No smoking, candles, or incense inside Three Pines View rooms or the lodge.
  • Guests smoking in the rooms will be charged $300 to handle cleaning.
  • No bubble baths in the whirlpools or hot tub.

OTHER:

  • Gift Certificates must be presented upon check in.
  • There is no refund on gift certificates.
  • We do have parking for boats.

Cancel a Reservation

To cancel or modify an existing reservation, please call us at 864-784-2974 or email us. Please have your reservation number ready.